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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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William Velasquez

February 16, 2026

5  out of  5
rating by William Velasquez
"Amazing work to the Zurich Simon State Farm team. Easy and attentive people to work with. Highly recommend."
We responded:
"Thank you so much for the 5-stars, William! We really appreciate your feedback and are always here to help with any insurance needs you have. Feel free to reach out to us here on State Farm Agent Zurich Simon’s Team anytime."
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Alicia Retes

February 14, 2026

5  out of  5
rating by Alicia Retes
"It’s clear to me that Nicki is truly a caring person, highly knowledgeable insurance agent and thoroughly enjoys providing excellent customer service."
We responded:
"Alicia, thank you so much for the 5-star rating! If you have any insurance questions or need assistance, State Farm Agent Zurich Simon’s Team is just a call or email away!"
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John Ellis

January 14, 2026

5  out of  5
rating by John Ellis
"I can't say enough positive about working with this Agency. They inherited my account from the former Resident Agent we had been with for 35 years. He was a HS classmate of my x wife. Since then, Zurich & Team ( Saula, etc ) have been deligent, available and super creative in aligning my needs with the best State Farm products ( home & Auto ). As my vehicles aged ( 3 over 20 years old ) they found the best possible solutions at the best Rates ever. Thank you."
We responded:
"John, thank you for the fantastic rating! We are committed to delivering honest insurance information and reliable service, and we are glad that came through in your experience. "
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Kathy

January 9, 2026

5  out of  5
rating by Kathy
"Fast, efficient a d friendly service."
We responded:
"Thank you for your review! ~Zurich"
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Noel Tongco

January 9, 2026

5  out of  5
rating by Noel Tongco
"Ive been assisted perfectly good getting a perfect bundle for my Insurance. Joan was so helpful to make it happen. And I am happy switching to State Farm. Thank you very much. Its a 5 Star."
We responded:
"Joan is an excellent Office Manager and leads the example for great service. ~Zurich"
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Terry Davis

December 24, 2025

5  out of  5
rating by Terry Davis
"Zurich Simon State Farm Insurance in San Francisco has been an excellent service provider for my Father. My Father has 2 homes and a car insured and he has been with State Farm from the now retired Don Lehr to current Zurich Simon for over 40 years. Zurich has continued the excellent support my Father has received along with his team, including, Saula Gonzalez."
We responded:
"Terry, we appreciate working with you and your father. Please let us know how we can be better. Always let me know how we can be better. ~Zurich"
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Sylvia

December 22, 2025

5  out of  5
rating by Sylvia
"Nikki, was very professional and polite. She handled my needs as asked."
We responded:
"Thank you so much for your review! Nikki is our newest team member and a star when it comes to customer service and professionalism. ~Zurich"
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Liz Schwarte

December 22, 2025

5  out of  5
rating by Liz Schwarte
"I have enjoyed consulting with Saula Gonzalez on my elderly parent's coverage and discussing alternatives based on their changing needs. Saula is patient, thorough and professional. She is accommodating of working with an elderly client and their adult child, which is a big plus!"
We responded:
"Thank you for your review. Saula is dedicated to excellent customer service and is a rockstar at following through! ~Zurich"
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Paul Pablo

December 18, 2025

5  out of  5
rating by Paul Pablo
"Nice people to work with."
We responded:
"Thank you very much for your review Paul. ~Zurich"
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Daniela Guzman-Mayo

December 18, 2025

5  out of  5
rating by Daniela Guzman-Mayo
"I had a great experience working with Saula at Zurich State Farm. She was professional, responsive, and took the time to explain my coverage options clearly. I felt well supported throughout the process and would definitely recommend her to anyone looking for reliable insurance services."
We responded:
"Saula is awesome! Thank you for your kind words! ~Zurich"
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K P

December 18, 2025

5  out of  5
rating by K P
"Awesome job to the Zurich Simon State Farm team. Always attentive and easy to work with. Highly recommend."
We responded:
"Thank you for your kind words! We appreciate your business! ~Zurich"
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T Mel

December 18, 2025

5  out of  5
rating by T Mel
"The agents are Hands-On to get things done. Always courteous and they take the time to listen."
We responded:
"Thank you very much for your kind words. Looking forward to helping you with all your insurance needs ~Zurich"
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John

December 13, 2025

5  out of  5
rating by John
"Forget Jake, John Quimson-Pablo is the new face of state farm! John was a pleasure to work with. Highly knowledgeable and easy to work with. Will go above and beyond for your needs. Would recommend to anyone"
We responded:
"John, always love when your name comes up! Thank your business and being a fantastic customer!"
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Marcy Cooper

December 11, 2025

5  out of  5
rating by Marcy Cooper
"Nikki Benson gave me the best service I have ever had in over 30 years!!"
We responded:
"Thank you very much for your review! ~Zurich"
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Saul Gonzalez

December 3, 2025

5  out of  5
rating by Saul Gonzalez
"Saula at Zurich State Farm is beyond excellent. She has shown more consideration, patience, and knowledge than I have ever been met with from other insurance agents! She made me feel reassured and confident throughout the whole process of switching companies, and left me feeling like my needs were met and ultimately confident in my decision. I highly recommend Saula to anyone looking for the best insurance policies! Thank you so much!"
We responded:
"Thank you for your review! Saula is awesome!"
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Benson Family

December 3, 2025

5  out of  5
rating by Benson Family
"I had an excellent experience talking with Nikki. She was very knowledgeable and professional. If only I can get this service whenever I call any establishment, I would be very grateful. I’m going to make sure every time I call I ask for her."
We responded:
"Thank you for your review! Nikki is our newest team member and very bright! "
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Tiana Celest

November 19, 2025

5  out of  5
rating by Tiana Celest
"Joan helped me with my auto insurance and she made everything really easy to understand. She was very nice and answered all my questions. The whole process was quick and smooth. I’d definitely recommend her."
We responded:
"Thank you for your review! Joan is stellar and a star in our office at providing great service! Thank you for being a part of the State Farm Team"
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Keith Badiner

November 18, 2025

5  out of  5
rating by Keith Badiner
"Joan is excellent! I have rarely met anyone that is so pleasant, intelligent, and caring. Joan finds solutions and opportunities to tailor insurance to your needs. I trust her very much and highly recommend Joan Marquez!!"
We responded:
"Hi Keith! Joan is an excellent part of our team and is extremely knowledgeable. Looking forward to working with you in the future! ~Zurich"
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Trent Nyberg

November 18, 2025

5  out of  5
rating by Trent Nyberg
"Joan is an amazing insurance agent, very knowledgeable and helped me with options for my home and auto insurance!"
We responded:
"Trent thank you for the kind words. Joan is our office manager and sets the standards for our office."
Profile photo of Trisha Haertle (Marienex)

Trisha Haertle (Marienex)

November 18, 2025

5  out of  5
rating by Trisha Haertle (Marienex)
"Saula at Zurich State Farm has been amazing. I'm a very forgetful person, and this causes a lot of issues but Saula has been so helpful in helping me post payments and sending reminders. Very nice and professional!"
We responded:
"Hello Trisha, We appreciate your review! Saula works extremely hard and is very thorough at her job ~Zurich "
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Taylor Busse

November 18, 2025

5  out of  5
rating by Taylor Busse
"Joan helped me get a quote for my auto that was cheaper than my current policy and she was so sweet and very helpful!"
We responded:
"Taylor, thank you so much for your review! Joan enjoyed your conversation and is looking forward to more! ~Zurich"
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Ricardo Morris

November 17, 2025

5  out of  5
rating by Ricardo Morris
"Joan is amazing, she’s professional, reliable, and truly cares. Highly recommend!"
We responded:
"Thank you for youre kind words! Joan is the best of the best and always wants to help you with your insurance!"
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kenneth Litzenberger

November 13, 2025

5  out of  5
rating by kenneth Litzenberger
"Great service. They helped me get the best possible price! I highly recommend the Zurich Simon agency."
We responded:
"We appreciate your business and your positive review! ~Zurich"
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J L

November 12, 2025

5  out of  5
rating by J L
"Saula Gonzalez Is the most helpful, knowledgeable, and nice person to work with!! Highly recommended!"
We responded:
"Thank you for taking the time to write this review! It means a lot that we work with you and make sure you understand your insurance ~Zurich"
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Richard

November 12, 2025

5  out of  5
rating by Richard
"State Farm on O'Farrell Steet in San Francisco is one of the best insurance company in the bay area. Zurich Simon and Saula Gonzalez are very professional and accommodating and take their time to review your policy and insurance needs thoroughly as well as follow up with any questions. We highly recommend using them for your insurance needs. -Rick and Gabriella"
We responded:
"Thank you so much for your kind review. We look forward to working with you in the future! ~Zurich"