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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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ThePaintBucket

May 17, 2026

5  out of  5
rating by ThePaintBucket
"Great support! Nice employees, very knowledgeable and helpful."
We responded:
"Thank you for your wonderful feedback. We are pleased to hear that you had a positive experience with us here on State Farm Agent Zurich Simon’s Team. "
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Louise Lue

May 15, 2026

5  out of  5
rating by Louise Lue
"Appreciate the great customer service. The staff are very helpful and quick to respond to questions I had. Appreciate the follow up from John when Joann was not available."
We responded:
"Saula is awesome! Thank you for reaching out for help with your insurance. ~Zurich "
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Robert Waddell

May 14, 2026

5  out of  5
rating by Robert Waddell
"I had a fantastic experience working with this team! I recently needed to get my Insurance Certificate of Renewal processed, and Nikki B. was absolutely incredible. The entire process was seamless and handled with such professionalism. Nikki was responsive, efficient, and made sure everything was accurate and delivered right on time. It is rare to find this level of dedicated service, and it’s clear the whole team at this San Francisco office cares about their clients. If you’re looking for a team that is proactive and easy to work with, I highly recommend Nikki B. and the Zurich State Farm office!"
We responded:
"Robert, thank you for your kind review. We deeply appreciate your feedback of State Farm Agent Zurich Simon’s Team here in our San Francisco office. "
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Rocky Unruh

May 8, 2026

5  out of  5
rating by Rocky Unruh
"A shout out to Nikki Benson of Zurich Simon's State Farm Agency for her help with Renter's Insurance."
We responded:
"Thanks for the impressive review! We genuinely appreciate you taking the time to leave this great feedback for us here on State Farm Agent Zurich Simon’s Team. "
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James Garcia

May 6, 2026

5  out of  5
rating by James Garcia
"I’ve had a great experience working with my State Farm agent, John. He’s consistently professional, responsive, and genuinely cares about making sure I understand my coverage and options. Anytime I’ve had questions, he takes the time to explain everything clearly without rushing, which I really appreciate. John goes above and beyond to find the best solutions and make the process smooth and stress-free. It’s reassuring to know I have someone reliable and knowledgeable looking out for me. Highly recommend working with him if you’re looking for excellent service and support!"
We responded:
"We really appreciate your 5-star review, it means a lot to us! We are always happy to help with anything insurance related—whether it is finding the right coverage or answering general questions."
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Robert

April 29, 2026

5  out of  5
rating by Robert
"I have both a homeowners policy and life insurance policies with StateFarm. I am happy to write this review because “Like a good neighbor StateFarm was there. “ when we needed it. Please remember that insurance is meant to recover and put the pieces of your life back together after an unexpected event . I am happy that my life puzzle isn’t missing any pieces of coverage. However I feel confident Zurich’s StateFarm Agency will be able to manage my policies so that my family can recover and continue our lives with the help of Zurich and his StateFarm agency. As they say it is better to have StateFarm insurance coverage and not need it later than not to have StateFarm insurance coverage and regret it later. Please get StateFarm insurance coverage from Zurich’s agency and you will be thankful that you did."
We responded:
"Robert, it is a pleasure to hear what a wonderful experience you have had with State Farm Agent Zurich Simon’s Team!"
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Nancy Nix

April 29, 2026

5  out of  5
rating by Nancy Nix
"My name is Nancy Nix. I’ve been with State Farm for a few years now my first agent was Nikki. She was pleasant always had a big smile on her face. Didn’t mind answering all the questions that I would give to her and she always took time to explain everything to me. She made me feel at home and she really enjoys her job. She’s no longer my agent, but I’m still a customer of State Farm because of her.❤️"
We responded:
"Wow, thank you for the 5-star review, Nancy! We deeply appreciate your support! If you ever need any help or have any questions on anything insurance related, please do not hesitate to get in touch!"
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Chameleon Vintage

April 28, 2026

5  out of  5
rating by Chameleon Vintage
"The whole team is great! Shout out Zurich, Nikki, Joan, and the whole crew!"
We responded:
"Chameleon, thank you for your wonderful review of State Farm Agent Zurich Simon’s Team!"
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Roselle Obana

April 14, 2026

5  out of  5
rating by Roselle Obana
"This is great price insurance"
We responded:
"Thank you for your wonderful feedback. We are pleased to hear that you had a positive experience with us here on State Farm Agent Zurich Simon’s Team. "
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Andy McLoughlin

March 16, 2026

5  out of  5
rating by Andy McLoughlin
"Zurich's team (especially Nikki) are extremely helpful and responsive."
We responded:
"Thanks so much for the fantastic rating, Andy! We are so glad you had a positive experience with us here on State Farm Agent Zurich Simon’s Team. If there is anything we can do for you in the future, just give us a shout! "
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Saoud Arikat

February 26, 2026

5  out of  5
rating by Saoud Arikat
"Nikki answered every single one of my questions, no matter how many times I asked them. She was very patient and very professional. Very nice as well."
We responded:
"Thank you for the fantastic review, Saoud! We are always here to help with your insurance needs here in San Francisco . "
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Toby Zheng

February 18, 2026

5  out of  5
rating by Toby Zheng
"John is the best insurance agent I ever encountered. Very helpful with setting up my insurance plan and explained everything in detail. Strongly recommended!"
We responded:
"Thank you so much for the 5-star review of State Farm Agent Zurich Simon’s Team! We deeply appreciate your kind words here in San Francisco . "
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William Velasquez

February 16, 2026

5  out of  5
rating by William Velasquez
"Amazing work to the Zurich Simon State Farm team. Easy and attentive people to work with. Highly recommend."
We responded:
"Thank you so much for the 5-stars, William! We really appreciate your feedback and are always here to help with any insurance needs you have. Feel free to reach out to us here on State Farm Agent Zurich Simon’s Team anytime."
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Alicia Retes

February 14, 2026

5  out of  5
rating by Alicia Retes
"It’s clear to me that Nicki is truly a caring person, highly knowledgeable insurance agent and thoroughly enjoys providing excellent customer service."
We responded:
"Alicia, thank you so much for the 5-star rating! If you have any insurance questions or need assistance, State Farm Agent Zurich Simon’s Team is just a call or email away!"
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John Ellis

January 14, 2026

5  out of  5
rating by John Ellis
"I can't say enough positive about working with this Agency. They inherited my account from the former Resident Agent we had been with for 35 years. He was a HS classmate of my x wife. Since then, Zurich & Team ( Saula, etc ) have been deligent, available and super creative in aligning my needs with the best State Farm products ( home & Auto ). As my vehicles aged ( 3 over 20 years old ) they found the best possible solutions at the best Rates ever. Thank you."
We responded:
"John, thank you for the fantastic rating! We are committed to delivering honest insurance information and reliable service, and we are glad that came through in your experience. "
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Kathy

January 9, 2026

5  out of  5
rating by Kathy
"Fast, efficient a d friendly service."
We responded:
"Thank you for your review! ~Zurich"
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Noel Tongco

January 9, 2026

5  out of  5
rating by Noel Tongco
"Ive been assisted perfectly good getting a perfect bundle for my Insurance. Joan was so helpful to make it happen. And I am happy switching to State Farm. Thank you very much. Its a 5 Star."
We responded:
"Joan is an excellent Office Manager and leads the example for great service. ~Zurich"
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Terry Davis

December 24, 2025

5  out of  5
rating by Terry Davis
"Zurich Simon State Farm Insurance in San Francisco has been an excellent service provider for my Father. My Father has 2 homes and a car insured and he has been with State Farm from the now retired Don Lehr to current Zurich Simon for over 40 years. Zurich has continued the excellent support my Father has received along with his team, including, Saula Gonzalez."
We responded:
"Terry, we appreciate working with you and your father. Please let us know how we can be better. Always let me know how we can be better. ~Zurich"
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Sylvia

December 22, 2025

5  out of  5
rating by Sylvia
"Nikki, was very professional and polite. She handled my needs as asked."
We responded:
"Thank you so much for your review! Nikki is our newest team member and a star when it comes to customer service and professionalism. ~Zurich"
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Liz Schwarte

December 22, 2025

5  out of  5
rating by Liz Schwarte
"I have enjoyed consulting with Saula Gonzalez on my elderly parent's coverage and discussing alternatives based on their changing needs. Saula is patient, thorough and professional. She is accommodating of working with an elderly client and their adult child, which is a big plus!"
We responded:
"Thank you for your review. Saula is dedicated to excellent customer service and is a rockstar at following through! ~Zurich"
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Paul Pablo

December 18, 2025

5  out of  5
rating by Paul Pablo
"Nice people to work with."
We responded:
"Thank you very much for your review Paul. ~Zurich"
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Daniela Guzman-Mayo

December 18, 2025

5  out of  5
rating by Daniela Guzman-Mayo
"I had a great experience working with Saula at Zurich State Farm. She was professional, responsive, and took the time to explain my coverage options clearly. I felt well supported throughout the process and would definitely recommend her to anyone looking for reliable insurance services."
We responded:
"Saula is awesome! Thank you for your kind words! ~Zurich"
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K P

December 18, 2025

5  out of  5
rating by K P
"Awesome job to the Zurich Simon State Farm team. Always attentive and easy to work with. Highly recommend."
We responded:
"Thank you for your kind words! We appreciate your business! ~Zurich"
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T Mel

December 18, 2025

5  out of  5
rating by T Mel
"The agents are Hands-On to get things done. Always courteous and they take the time to listen."
We responded:
"Thank you very much for your kind words. Looking forward to helping you with all your insurance needs ~Zurich"
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John

December 13, 2025

5  out of  5
rating by John
"Forget Jake, John Quimson-Pablo is the new face of state farm! John was a pleasure to work with. Highly knowledgeable and easy to work with. Will go above and beyond for your needs. Would recommend to anyone"
We responded:
"John, always love when your name comes up! Thank your business and being a fantastic customer!"