State Farm® Insurance Agent Zurich Simon
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Terry Davis
December 24, 2025
"Zurich Simon State Farm Insurance in San Francisco has been an excellent service provider for my Father. My Father has 2 homes and a car insured and he has been with State Farm from the now retired Don Lehr to current Zurich Simon for over 40 years. Zurich has continued the excellent support my Father has received along with his team, including, Saula Gonzalez."
Sylvia
December 22, 2025
"Nikki, was very professional and polite. She handled my needs as asked."
"Thank you so much for your review! Nikki is our newest team member and a star when it comes to customer service and professionalism. ~Zurich"
Liz Schwarte
December 22, 2025
"I have enjoyed consulting with Saula Gonzalez on my elderly parent's coverage and discussing alternatives based on their changing needs. Saula is patient, thorough and professional. She is accommodating of working with an elderly client and their adult child, which is a big plus!"
"Thank you for your review. Saula is dedicated to excellent customer service and is a rockstar at following through! ~Zurich"
Paul Pablo
December 18, 2025
"Nice people to work with."
"Thank you very much for your review Paul. ~Zurich"
Daniela Guzman-Mayo
December 18, 2025
"I had a great experience working with Saula at Zurich State Farm. She was professional, responsive, and took the time to explain my coverage options clearly. I felt well supported throughout the process and would definitely recommend her to anyone looking for reliable insurance services."
"Saula is awesome! Thank you for your kind words! ~Zurich"
K P
December 18, 2025
"Awesome job to the Zurich Simon State Farm team. Always attentive and easy to work with. Highly recommend."
"Thank you for your kind words! We appreciate your business! ~Zurich"
T Mel
December 18, 2025
"The agents are Hands-On to get things done. Always courteous and they take the time to listen."
"Thank you very much for your kind words. Looking forward to helping you with all your insurance needs ~Zurich"
John
December 13, 2025
"Forget Jake, John Quimson-Pablo is the new face of state farm! John was a pleasure to work with. Highly knowledgeable and easy to work with. Will go above and beyond for your needs. Would recommend to anyone"
"John, always love when your name comes up! Thank your business and being a fantastic customer!"
Marcy Cooper
December 11, 2025
"Nikki Benson gave me the best service I have ever had in over 30 years!!"
"Thank you very much for your review! ~Zurich"
Saul Gonzalez
December 3, 2025
"Saula at Zurich State Farm is beyond excellent. She has shown more consideration, patience, and knowledge than I have ever been met with from other insurance agents! She made me feel reassured and confident throughout the whole process of switching companies, and left me feeling like my needs were met and ultimately confident in my decision. I highly recommend Saula to anyone looking for the best insurance policies! Thank you so much!"
"Thank you for your review! Saula is awesome!"
Benson Family
December 3, 2025
"I had an excellent experience talking with Nikki. She was very knowledgeable and professional. If only I can get this service whenever I call any establishment, I would be very grateful. I’m going to make sure every time I call I ask for her."
"Thank you for your review! Nikki is our newest team member and very bright! "
Tiana Celest
November 19, 2025
"Joan helped me with my auto insurance and she made everything really easy to understand. She was very nice and answered all my questions. The whole process was quick and smooth. I’d definitely recommend her."
"Thank you for your review! Joan is stellar and a star in our office at providing great service! Thank you for being a part of the State Farm Team"
Keith Badiner
November 18, 2025
"Joan is excellent! I have rarely met anyone that is so pleasant, intelligent, and caring. Joan finds solutions and opportunities to tailor insurance to your needs. I trust her very much and highly recommend Joan Marquez!!"
"Hi Keith! Joan is an excellent part of our team and is extremely knowledgeable. Looking forward to working with you in the future! ~Zurich"
Trent Nyberg
November 18, 2025
"Joan is an amazing insurance agent, very knowledgeable and helped me with options for my home and auto insurance!"
"Trent thank you for the kind words. Joan is our office manager and sets the standards for our office."
Trisha Haertle (Marienex)
November 18, 2025
"Saula at Zurich State Farm has been amazing. I'm a very forgetful person, and this causes a lot of issues but Saula has been so helpful in helping me post payments and sending reminders. Very nice and professional!"
"Hello Trisha, We appreciate your review! Saula works extremely hard and is very thorough at her job ~Zurich "
Taylor Busse
November 18, 2025
"Joan helped me get a quote for my auto that was cheaper than my current policy and she was so sweet and very helpful!"
"Taylor, thank you so much for your review! Joan enjoyed your conversation and is looking forward to more! ~Zurich"
Ricardo Morris
November 17, 2025
"Joan is amazing, she’s professional, reliable, and truly cares. Highly recommend!"
"Thank you for youre kind words! Joan is the best of the best and always wants to help you with your insurance!"
kenneth Litzenberger
November 13, 2025
"Great service. They helped me get the best possible price! I highly recommend the Zurich Simon agency."
"We appreciate your business and your positive review! ~Zurich"
J L
November 12, 2025
"Saula Gonzalez Is the most helpful, knowledgeable, and nice person to work with!! Highly recommended!"
"Thank you for taking the time to write this review! It means a lot that we work with you and make sure you understand your insurance ~Zurich"
Richard
November 12, 2025
"State Farm on O'Farrell Steet in San Francisco is one of the best insurance company in the bay area. Zurich Simon and Saula Gonzalez are very professional and accommodating and take their time to review your policy and insurance needs thoroughly as well as follow up with any questions. We highly recommend using them for your insurance needs. -Rick and Gabriella"
"Thank you so much for your kind review. We look forward to working with you in the future! ~Zurich"
kevin legaspi
November 7, 2025
"Joan made the switch to State Farm extremely easy! She has very clear and explained everything perfectly, helping me understand the importance of some coverages. She was able to get me some discounts and overall I am extremely happy with her and State Farm’s customer service already. Coming from Geico I never experienced customer service like this. Thank you Joan for making the transition smooth and effortless! The price of customer service is priceless to me and I’d rather pay more so I can speak to an actual person than have an automated system do all the work."
"Thank you very much for your kind words. Joan has a valuable experience with many aspects of insurance. A personalized touch definitely helps make the experience. ~Zurich"
nicky riley
November 3, 2025
"Zurich Simon has been great and very professional taking care of the problems that I have quick and fast making sure that I'm comfortable and my cars are insured with the best I give them a five-star also there customer service and the way they greet you and treat you in the office is amazing they make you feel wanted with being a State Farm customer I really was thinking about finding another insurance company until I met this office and they are very generous the way they treat people so I will be definitely staying with State farm for as long as this office is open."
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know! ~Zurich "
Execution Gaming
October 29, 2025
"Huge shoutout to Saula at State Farm! She made everything so easy and actually took the time to make sure I understood my options. It’s nice to work with someone who truly cares about their customers."
"Thank you for your review! Saula is awesome! ~Zurich "
Richy
October 29, 2025
"Spoke to Saula she was very helpful. Amazing customer service."
"Thank you so much for your review! ~Zurich"
Carlos
October 29, 2025
"Saula was very helpful and courteous 10/10 customer service"
"Thank you for your review! ~Zurich"